delays

Dear friends, As many of you know, Chinese new year holidays start tomorrow and, as it happens every year, can cause some delays in packages, affecting some warehouses more than others, obviously. Please rest assured that all packages will be out in timely manner and all of our policies are...

Hello friends. Our entire system was down for the past 8 days or so and several processes that are normally automatic were being done manually, which slows things quite a bit. Site and internal system are mostly back up but still unstable. If you have an outstanding order and didn't...

Thanks to our multiple warehouses across the world, we are still able to dispatch to all countries, however sudden changes may intervene at any time causing delays, like governmental restrictions, cancelling of airline flights, cargo disinfection or lack of logistic and handling personnel...

Dear Members, Please allow us to address the concerns regarding some of the recent delays as well as the "Out of Stock" status currently displayed for a big part of our product line. Due to the CoronaVirus situation from Asia there are a lot of manufacturers affected by shipping and logistic...

All orders from EUROPE are now shipped from within the EUROPEAN UNION! Customers in EUROPE will now receive their orders much more quickly with NO customs/border delays!