yeah man, they have replaced our box 3 times, this last time they finally just gave us an hd box for no charge, and said theres something that must be wrong with the lines either at house or at pole, I said I built my house 2 years ago so its the crap old wires on the poles, that was like a month ago and now the past 2 weeks they have been replacing all the lines around this area. So hopefully this gets resolved from that